AI sales rep startups are booming. So why are VCs wary? [TechCrunch]
ZoomInfo Technologies Inc. (ZI)
Company Research
Source: TechCrunch
But there are some exceptions. And one of them appears to be an area known as AI sales development representatives, or AI SDRs. These use LLMs and voice technology to craft personalized outreach emails and place automated calls to potential customers. “In some markets, we're seeing five to 10 companies all have success in a pretty short period of time,” Shardul Shah, a partner at Index Ventures, said of the AI SDR boom. While it's certainly not uncommon for multiple startups to target the same problem, it's rare to see all of them experience rapid growth. But that's apparently the case for startups that automate content creation for sales teams, investors say. “When one studies any of [these startups] individually, it's like ‘wow, that's stunning product market fit',” Shah said. “When all 10 of them have stunning product market fit, it's hard to answer ‘how is that going to play out?'” Index has yet to invest in any of these companies, many of which are less than a year old.
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