Finn AI and Zendesk Integration Enables AI-Powered Digital Self-Service for Banking Customers
Zendesk, Inc. (ZEN)
Last zendesk, inc. earnings: 4/30 04:16 pm
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Source: Business Wire
VANCOUVER, British Columbia--(BUSINESS WIRE)--Finn AI, the world’s leading AI-powered conversational banking technology provider announced its listing on the Zendesk, Inc. (NYSE: ZEN) Marketplace and its new pre-configured integration with Zendesk Chat.The Zendesk Marketplace is a one-stop-shop for Zendesk users to connect with Zendesk partners, apps, and integrations. Finn AI’s integration with Zendesk means that banks can easily access a proven, out-of-the-box banking chatbot to deliver digital self-service options.“Customers are demanding messaging and chat-driven customer service experiences more than ever before — particularly from digital-first organizations like challenger banks,” said Khaled Nazif, Technology Alliances Manager at Zendesk. “We’re delighted to welcome Finn AI to the Zendesk Marketplace as the first banking-specific conversational AI solution.”By introducing Finn AI’s conversational AI-powered virtual assistant into its ecosystem, Zendesk can help financial s
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