Yext Expands AI Review Generation to Include Third-Party Sites
Yext, Inc. (YEXT)
Last yext, inc. earnings: 3/3 04:15 pm
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Source: Business Wire
New AI-powered feature helps multi-location enterprises simplify the process of managing their online reputation NEW YORK--(BUSINESS WIRE)--Yext, Inc. (NYSE: YEXT), the leading digital presence platform for multi-location brands, today announced the launch of its expanded AI Review Generation solution. This powerful tool enables enterprises to request and manage reviews across more than 80 supported review sites, including Google and Facebook, alongside their own channels. The AI Review Generation feature streamlines the collection, management, and response workflows within a single platform, simplifying the process of building and safeguarding online reputations.Recent data from Yext reveals that 71% of customers consider reviews crucial to their trust in a brand, and 69% expect responses within a week. With generative review responses and automated replies, businesses can quickly manage numerous reviews in just minutes, significantly enhancing customer engagement while reducing t
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