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Stock impact report

Williams-Sonoma turns to AI to curb headcount growth [Yahoo! Finance]

Williams-Sonoma, Inc. (DE) (WSM) 
Last williams-sonoma, inc. (de) earnings: 3/18 04:15 pm Check Earnings Report
US:NYSE Investor Relations: ir.williams-sonomainc.com
Company Research Source: Yahoo! Finance
Williams-Sonoma is turning to AI to drive savings and reduce the need to hire additional workers this year, executives said Wednesday during the company's Q4 2024 earnings call . The West Elm and Pottery Barn parent company did not immediately respond to a request for comment. "We believe we'll be a leader in the use of AI in our operations and in our industry and that AI will be a key component in driving record sales and margin,” said President and CEO Laura Alber . “We will be tight on employment in 2025 with a focus on using AI to offset headcount growth.” While still in the early stages of adoption, CFO Jeff Howie said the company is also embedding AI in call centers and back-office operations to boost savings. Other use cases include creati Read more
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