Verint Quality Bots Help Fortune 500 Brand Save Approximately $2 Million Through CX Automation
Verint Systems Inc. (VRNT)
Last verint systems inc. earnings: 3/31 04:05 pm
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Source: Business Wire
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a Fortune 500 brand deployed the Verint Quality Bots to modernize their quality program, achieving significant AI business outcomes with an estimated savings of $2 million.This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240613034160/en/Verint Quality Bots Help Fortune 500 Brand Save Approximately $2 Million Through CX Automation (Photo: Business Wire)The brand transitioned from a manual, time-consuming quality process to a modern streamlined quality process using the AI-powered Verint Quality Bots to evaluate agents across 100 percent of their customer interactions. The Quality Bots increased the scope and accuracy of the program while decreasing the manual effort required.The brand reported that the deployment of the Verint Quality Bots saved approximately $2 million, equivalent to 20 full-time quality managers. As
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VRNT
News
- Leading Financial Services Company to Deploy Multiple Verint AI-powered Bots [Yahoo! Finance]Yahoo! Finance
- Leading Financial Services Company to Deploy Multiple Verint AI-powered BotsBusiness Wire
- Travel Company Uses Verint Bots for 95 Percent of Their Customer Bookings [Yahoo! Finance]Yahoo! Finance
- Travel Company Uses Verint Bots for 95 Percent of Their Customer BookingsBusiness Wire
- Verint Quality Bots Help Fortune 500 Brand Save Approximately $2 Million Through CX Automation [Yahoo! Finance]Yahoo! Finance
VRNT
Earnings
- 6/4/24 - Beat
VRNT
Sec Filings
- 6/20/24 - Form 4
- 6/20/24 - Form 4
- 6/20/24 - Form 4
- VRNT's page on the SEC website