Verint Knowledge Automation Bot Increases Agent Capacity and Elevates CX
Verint Systems Inc. (VRNT)
Last verint systems inc. earnings: 3/31 04:05 pm
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Source: Business Wire
New Approach to Knowledge Management Delivers Rapid, Tangible AI Business Outcomes ORLANDO, Fla.--(BUSINESS WIRE)--ENGAGE 2024--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced the launch of the Verint Knowledge Automation Bot, a new addition to Verint’s market-leading Agent Copilot Bots.This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240924574207/en/Verint Knowledge Automation Bot Increases Agent Capacity and Elevates CX (Photo: Business Wire)With the Verint Knowledge Automation Bot, contact center agents no longer need to spend valuable time searching for the right answers to customer questions while the customer is on hold. Instead, the AI-powered bot automatically searches across multiple enterprise content sources and leverages Gen AI to summarize these search results into a single, easily digestible, and quick response to the customer question.This new approach does not require lengthy content mig
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VRNT
News
- Verint Expands Global Innovation Center in India [Yahoo! Finance]Yahoo! Finance
- Verint Expands Global Innovation Center in IndiaBusiness Wire
- Verint Systems Inc. (NASDAQ: VRNT) was downgraded by analysts at StockNews.com from a "buy" rating to a "hold" rating.MarketBeat
- VRNT vs. INTU: Which Stock Should Value Investors Buy Now? [Yahoo! Finance]Yahoo! Finance
- Verint Systems Inc. (NASDAQ: VRNT) was upgraded by analysts at StockNews.com from a "hold" rating to a "buy" rating.MarketBeat
VRNT
Earnings
- 12/4/24 - Beat
VRNT
Sec Filings
- 2/13/25 - Form SCHEDULE
- 1/27/25 - Form SCHEDULE
- 1/14/25 - Form 8-K
- VRNT's page on the SEC website