Breaking Barriers In IT Operations: Overcoming Legacy Constraints In Intelligent Automation [Forbes]
Verint Systems Inc. (VRNT)
Last verint systems inc. earnings: 3/31 04:05 pm
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Source: Forbes
Interest in intelligent automation is rising among enterprises and service providers due to advancements in AI. Robotic process automation, typically used for standard procedures and rule-based processes, is now being re-evaluated for potential replacement or integration with AI/ML. This article is the first in a series that will share insights on overcoming barriers to intelligent automation in enterprises. In recent decades, IT operations have developed labor-intensive services to support operations, resulting in siloed towers for both providers and customers. Standard operating procedures were established for end-user support and runbook automation for data centers. For end-user support, channels included phone, email, chat and self-service via IT service management (ITSM) tools, while data center operations have monitoring tools and event management tools that are integrated with ITSM tools. Service levels and frameworks were created to manage these services and provide better
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VRNT
News
- Verint Customers Win CX Automation Awards at 2025 EMEA Inspire EventBusiness Wire
- Verint Certified a Great Place To Work® for Third Consecutive YearBusiness Wire
- Action1 Ranked #9 Fastest-Growing Software & Services Company in North America on the 2025 Deloitte Technology Fast 500™ [Yahoo! Finance]Yahoo! Finance
- Metaverse Industry Research Report 2025-2035: Market to Grow Rapidly as AGI, AR, VR, and Blockchain Drive Immersive, Real-Time Digital Experiences Blending Physical and Virtual Worlds [Yahoo! Finance]Yahoo! Finance
- Motorola Solutions Stock: Analyst Estimates & Ratings [Yahoo! Finance]Yahoo! Finance
VRNT
Earnings
- 9/2/25 - Beat
VRNT
Sec Filings
- 11/26/25 - Form 4
- 11/26/25 - Form 4
- 11/26/25 - Form 4
- VRNT's page on the SEC website