Verint Awarded $6.5 Million Deal from Top 10 U.S. Public Utility Company to Deploy Multiple AI-powered Bots [Yahoo! Finance]
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Verint Systems Inc. (VRNT)
Last verint systems inc. earnings: 3/31 04:05 pm
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Source: Yahoo! Finance
MELVILLE, N.Y., June 28, 2024 BUSINESS WIRE Verint ® (NASDAQ: VRNT), The CX Automation Company ™ , today announced that a top 10 U.S. public utility company signed a multi-year contract for the Verint Open Platform. They plan to increase CX automation and deliver AI business outcomes in their 1,800-agent contact center. The utility company's CX automation goals include reducing costs, elevating insights into customer trends, improving retention, identifying upsell opportunities and taking a more holistic approach to quality. To achieve these outcomes, Verint will deploy four AI-powered bots: Verint Data Insights Bot, Verint Exact Transcription Bot, Verint Interaction Wrap Up Bot and Verint Quality Bot. "Public utilities are embracing CX automation to elevate their customer experiences with the same budget and resources," says Verint's Steve Seger, chief revenue officer. "The Verint Open Platform transforms the latest AI technology innovation into tangible AI business outcomes tha
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News
- United States $5.8 Bn Speech Analytics Markets, Competition, Forecast and Opportunities, 2029F [Yahoo! Finance]Yahoo! Finance
- Verint Wins AI Breakthrough Award for "Best Virtual Agent Solution" [Yahoo! Finance]Yahoo! Finance
- Verint Wins AI Breakthrough Award for “Best Virtual Agent Solution”Business Wire
- Global Insurance Brand Reports Strong AI Business Outcomes with Verint Bots [Yahoo! Finance]Yahoo! Finance
- Global Insurance Brand Reports Strong AI Business Outcomes with Verint BotsBusiness Wire
VRNT
Earnings
- 6/4/24 - Beat
VRNT
Sec Filings
- 6/24/24 - Form 4
- 6/20/24 - Form 4
- 6/20/24 - Form 4
- VRNT's page on the SEC website