Pilot's passport blunder forces international United flight to make U-turn [USA TODAY]
United Airlines Holdings, Inc. (UAL)
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Source: USA TODAY
Flight 198, carrying 257 passengers and 13 crew members onboard, departed Los Angeles around 1:47 p.m. local time. About two hours into the transpacific journey, the aircraft diverted to San Francisco International Airport, where it landed just after 5 p.m., according to flight-tracking site FlightAware United Airlines confirmed to USA TODAY that he pilot did not have their passport onboard. The airline said it arranged for a new crew to take the passengers to their destination that evening. Customers were provided with meal vouchers and compensation, United confirmed. The new flight left San Francisco around 8:30 p.m. and landed in Shanghai approximately six hours behind schedule. Yang Shuhan, a passenger traveling home to China from a business trip, told CNN she heard the pilot's “very frustrated voice” over the intercom, admitting he “forgot (his) passport.”
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