Tesla loses its EV quality edge as repair problems continue to plague the market [CNBC]
Tesla, Inc. (TSLA)
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Source: CNBC
The 2024 U.S. Initial Quality Study found the quality of Tesla's battery-electric vehicles, or BEVs, and those of traditional carmakers were the same, at 266 problems reported per 100 newly sold or leased vehicles. Previously Tesla models outperformed the electric vehicles of legacy automakers in the annual survey of quality. Last year , the U.S. EV leader received a rank of 257 problems per 100 vehicles, compared with 265 problems per 100 vehicles on average for EVs from traditional automakers. The study attributes Tesla's growing problems to a negative response from customers after the company removed traditional feature controls, such as turn signals and wiper stalks. Across the broader industry, not just BEVs, Tesla has consistently ranked toward the bottom in initial quality since J.D. Power began including Tesla in the study in 2022. Overall, the study, which included repair visits data of franchised dealers for the first time, found electric vehicles such as BEVs and p
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