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Stock impact report

J.D. Power: More than one quarter of bank customers experienced fraud [Yahoo! Finance]

TransUnion (TRU) 
Last transunion earnings: 4/28 06:50 am Check Earnings Report
US:NYSE Investor Relations: investors.transunion.com
Company Research Source: Yahoo! Finance
Nearly half (46 percent) of customers think of their bank more highly after experiencing an incident involving fraud. More than 9 out of 10 (92 percent) of bank customers are likely to use their bank again after a fraudulent experience happens if it's resolved. Having fraudulent transactions on your bank account can be a scary and frustrating experience, even traumatic. But if you have a bank and financial institution – be it a bank or credit union – that cares about the security of your money, resolving the issue well could give you a lasting peace of mind. That's likely why 92 percent of bank customers say they're likely to stay with their bank after experiencing a fraud issue and having a fraudulent issue resolved, according to the first J.D. Power U.S. Financial Protection Satisfaction Study released Nov. 7. The J.D. Power study revealed that 29 percent of bank customers experienced some sort of fraudulent transaction on their bank account during the past 12 months, in a Show less Read more
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