Column: Did the FTC mislead consumers about its Equifax data breach settlement? Yes! [Los Angeles Times (CA)]
TransUnion (TRU)
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Source: Los Angeles Times
The Federal Trade Commission is supposed to protect consumers from being deceived by businesses. But what happens when the FTC itself is the deceiver? That question arises in connection with to with a new wrinkle in the settlement of up to $700 million that the agency and other regulators reached in July with Equifax, a credit bureau that allowed the personal data of as many as 145 million consumers to be breached by hackers. Thousands, and perhaps millions, of victims are just now discovering that they’ll have to jump through an unexpected hoop if they wish to take advantage of a $125 settlement payout that’s one of the options for compensation. The discovery has come through an email sent to applicants by the settlement administrators, threatening to deny their applications for the cash payout if they don’t respond with some personal information by Oct. 15. The email is sufficiently generic that it might be deleted, whether automatically or by a recipient’s choice, as spam. That’s w
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