20 Strategies For Improving The Customer's Digital Experience Using Personalization [Forbes]
TransUnion (TRU)
Last transunion earnings: 4/28 06:50 am
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Source: Forbes
By showing you understand each user's unique needs and preferences, and are prepared to support them accordingly, you can increase customer engagement and trust in your institution. To help you do this, 20 Forbes Finance Council members share personalization strategies financial institutions can implement in their suite of digital products and services. From leveraging data analytics for individualized advice to offering customizable tools, these strategies can improve customer satisfaction and help build long-term relationships. 1. Avoid Treating Customers Like A Number Don't treat customers like they're just a loan number or file. They're human beings, so you want to get a little more acquainted with them. Try discussing business over a cup of coffee, having breakfast or lunch or meeting them in person at their business location. People love the feeling that the one making them a loan or helping with their investment truly cares about them as well. - Elijah McCoy McCoy Brokera
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News
- 10 Financial Tips For Widows And Widowers [Forbes]Forbes
- Non-binary customers win compensation for being asked if they male or female [Yahoo! Finance]Yahoo! Finance
- Here's Why Investors Should Retain TransUnion Stock for Now [Yahoo! Finance]Yahoo! Finance
- TransUnion (NYSE: TRU) had its price target raised by analysts at The Goldman Sachs Group, Inc. from $97.00 to $109.00. They now have a "neutral" rating on the stock.MarketBeat
- TransUnion (NYSE: TRU) had its price target raised by analysts at Wells Fargo & Company from $100.00 to $125.00. They now have an "overweight" rating on the stock.MarketBeat
TRU
Earnings
- 7/25/24 - Beat
TRU
Sec Filings
- 10/2/24 - Form 4
- 10/1/24 - Form 144
- 9/17/24 - Form 4
- TRU's page on the SEC website