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Stock impact report

Prepare Employees For GenAI Implementation With A Strategic Road Map [Forbes]

TELUS International (Cda) Inc. Subordinate Voting Shares (TIXT) 
Company Research Source: Forbes
functionality, customize your experiences, and to provide content and advertising that is more relevant to you. We also use them to help ensure the secure use and navigation of the site. For further details on our use of cookies and your personal data, please see our Privacy Statement Albert Galarza is the Global Vice President of Human Resources at Across industries, the adoption of generative artificial intelligence (GenAI) has been a game changer for how we work. It has helped create efficiencies, streamline programs and boost employee engagement and productivity. , assistance from GenAI helped customer experience professionals handle nearly 14% more inquiries per hour, writers produce 59% more documents per hour and programmers code 126% more projects per week. This leads to greater customer satisfaction as support wait times decrease, while employee satisfaction increases because they have easier access to resources. With its ability to support and unlock—not replace—employ Show less Read more
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