TELUS GenAI Customer Support Tool Becomes World's First to Achieve Privacy by Design Certification [Yahoo! Finance]
TELUS International (Cda) Inc. Subordinate Voting Shares (TIXT)
Company Research
Source: Yahoo! Finance
TORONTO May 21, 2024 /CNW/ - TELUS is proud to announce that its generative AI (GenAI) customer support tool has made history by becoming the first in the world to be internationally certified in Privacy by Design (ISO 31700-1). This milestone underscores TELUS' commitment to ensuring the highest standards of privacy and data protection, while continuously innovating to deliver a best-in-class customer experience. It is the second such MSECB certification for TELUS, which became the first company in the world to secure the ISO 31700-1 Privacy by Design certification for its Data for Good program in October 2023 The TELUS.com GenAI support tool, powered by Fuel iX , an enterprise-grade AI engine provided by TELUS International , is one of the first customer-accessible GenAI solutions developed by a Canadian organization. The support tool gives TELUS customers the ability to access fast and intuitive responses to their queries, providing them with a more convenient and seamless digit
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TIXT
Earnings
- 5/9/24 - Beat
TIXT
Sec Filings
- 5/21/24 - Form 6-K
- 5/9/24 - Form 6-K
- 5/9/24 - Form 6-K
- TIXT's page on the SEC website