From Good To Great: Your Roadmap To 5-Star Customer Service [Forbes]
Stericycle, Inc. (SRCL)
Last stericycle, inc. earnings: 2/27 07:05 am
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US:NASDAQ Investor Relations:
investors.stericycle.com
Company Research
Source: Forbes
The current business landscape is competitive and fast-paced. To stand out among the competition, companies must be customer-centric. The customer experience must be at the center of every business decision, action and strategy to help ensure client satisfaction, growth and retention. According to a Forbes Advisor report , customer service is the top (74%) factor affecting brand loyalty, and a majority (58%) of customers have switched brands for a better customer service experience. A negative encounter with your business has the potential to drive customers away from interacting with your product or service again. On the other hand, good customer service can foster loyalty and make individuals more likely to recommend the business to others. Outstanding customer service requires coordinated teamwork, so how do you set up your team for success? I believe you must create a customer-centric team. In other words, focusing on creating the best experience for the customer. To do this,
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SRCL
News
- Stericycle Bondholders Seek More Cash From Exchange Offer [BNN Bloomberg (Canada)]BNN Bloomberg
- Stericycle, Inc. (NASDAQ: SRCL) is now covered by analysts at StockNews.com. They set a "hold" rating on the stock.MarketBeat
- WM announces private exchange offer for all of Stericycle $500M outstanding 3.875% senior notes [Seeking Alpha]Seeking Alpha
- Stericycle, Inc. (NASDAQ: SRCL) is now covered by analysts at StockNews.com. They set a "hold" rating on the stock.MarketBeat
- Stericycle gains after HSR waiting period for sale to Waste Management expired [Seeking Alpha]Seeking Alpha
SRCL
Earnings
- 7/25/24 - Beat
SRCL
Sec Filings
- 9/6/24 - Form 8-K
- 8/14/24 - Form 8-K
- 7/25/24 - Form 10-Q
- SRCL's page on the SEC website