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Stock impact report

Sprout Social Unveils Latest Product Innovations to Streamline Marketers’ Work, Accelerate Business Insights with AI, and Simplify Social Customer Service

Sprout Social, Inc - Class A (SPT) 
Last sprout social, inc - class a earnings: 2/26 04:10 pm Check Earnings Report
Company Research Source: GlobeNewswire
CHICAGO, Sept. 10, 2024 (GLOBE NEWSWIRE) -- Sprout Social, an industry-leading provider of cloud-based social media management software, today announced a series of updates and AI-powered innovations that further enhance Sprout’s intuitive platform and strengthen the company’s partnerships and integrations with Salesforce and major social media networks. Many of these updates will be featured in Breaking Ground, Sprout’s quarterly showcase of the company’s latest product innovations. Customer service is paramount for brands as poor customer experiences can cost businesses worldwide trillions of dollars every year1. Exceptional customer care starts with meeting customers where they are, and recent research shows that is increasingly social media. In fact, 80% of consumers use social media for customer care more now than they did a year ago and social is Gen Z’s primary channel for customer support2. However, with millions of interactions and data points to sift through, providing Show less Read more
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