SoundHound’s Conversational AI Agents Drive Nearly 20% Productivity Increase at Apivia Courtage Contact Centers
SoundHound AI, Inc. (SOUN)
Company Research
Source: Business Wire
SoundHound’s Amelia AI Agents answer customer questions on medical expense reimbursements, reducing the volume handled by employees and supporting 100K+ calls in 2024 SANTA CLARA, Calif.--(BUSINESS WIRE)--SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, and Apivia Courtage, part of AEMA Group, one of the world’s largest mutual and cooperative insurers, today announced that their partnership to deploy conversational AI agents has reached a milestone. In just under a year, SoundHound’s Amelia AI Agents have supported Apivia Courtage in handling over 100,000 customer calls and reducing the number of inbound queries handled directly by the French wholesale broker’s customer relations team by nearly 20%.This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241121292929/en/In just under a year, SoundHound’s Amelia AI Agents have supported Apivia Courtage in handling over 100,000 customer calls and
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SOUN
News
- INVESTOR ALERT: Pomerantz Law Firm Investigates Claims On Behalf of Investors of SoundHound AI, Inc. - SOUNPR Newswire
- Rosen Law Firm Encourages SoundHound AI, Inc. Investors to Inquire About Securities Class Action Investigation - SOUN, SOUNWPR Newswire
- Why SoundHound AI, Inc. (SOUN) Crashed on Monday [Yahoo! Finance]Yahoo! Finance
- SoundHound AI CEO Plans to Sell Up to $28 Million of Stock [Yahoo! Finance]Yahoo! Finance
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SOUN
Earnings
- 2/27/25 - Beat
SOUN
Sec Filings
- 3/11/25 - Form 10-K
- 3/4/25 - Form NT
- 2/27/25 - Form 8-K
- SOUN's page on the SEC website