Speaker-maker Sonos unveils broad series of reforms after app release ‘failure' in May [Globe and Mail, The (Toronto, Canada)]
Sonos, Inc. (SONO)
Last sonos, inc. earnings: 2/5 04:05 pm
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Source: Globe and Mail, The
increase unveiled on Tuesday a broad series of reforms that it hopes will restore its reputation after a disastrous app update in May that torpedoed customer trust and caused the company to cut staff. In an exclusive interview with Reuters, CEO Patrick Spence acknowledged mistakes around the release of the app, users' central hub for playing music and controlling the speakers, and said he and seven other company leaders would forgo their bonus in the most recent fiscal year and, unless certain benchmarks are met, the coming one. “This is obviously a failure of Sonos, but it starts with me in terms of where it started,” said Spence, 50. “So these commitments are what we've put together to make sure that we learn from this and make sure that the Sonos experience is better than ever as we go forward.” After its release, Sonos quickly learned that the new app was not allowing users to perform essential functions, such as accessing or searching their music libraries, setting sleep t
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SONO
Earnings
- 11/13/24 - Beat
SONO
Sec Filings
- 11/15/24 - Form 10-K
- 11/15/24 - Form 4
- 11/14/24 - Form 144
- SONO's page on the SEC website