Qualtrics Named a Leader in Journey Orchestration in Industry Evaluation [Yahoo! Finance]
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as a Leader in The Forrester Wave™: Journey Orchestration Platforms, Q2 2024 report. Qualtrics received the highest possible score in the Market Presence category and the highest scores possible in the customer journey analytics, innovation and roadmap criteria. "Poor customer experiences cost businesses trillions of dollars globally every year, which is why we are leveraging our deep AI expertise to produce products that help our customers create memorable and positive experiences with customers across any channel," said Brad Anderson , President of Product, UX and Engineering at Qualtrics. "We're thrilled to be named a Leader by Forrester in Journey Orchestration, which we believe validates our vision for how journey analytics and orchestration capabilities help customers achieve their goals and increase spending, loyalty and customer advocacy." According to the report, "Qualtrics excels at business operations intelligence (i.e., CX and EX correlations with a dashboard that brin
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