Qualtrics and LangChain Announce Partnership to Develop Highly Specialized Experience Agents [Yahoo! Finance]
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Source: Yahoo! Finance
QUALTRICS X4, SALT LAKE CITY March 19, 2025 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management category, and LangChain, a leading platform for building and deploying AI applications using large language models (LLMs), today announced a partnership to develop Qualtrics® Experience Agents ™ on LangChain's LangGraph Platform. Experience Agents are highly specialized AI agents from Qualtrics designed to interact directly with customers and employees in proactive, personalized, and brand-aligned ways, to foster loyalty and trust. They integrate seamlessly across every channel and touchpoint, are always available, and continuously observe structured and unstructured customer and employee feedback to close the loop with customers and employees at scale. As part of the partnership, Qualtrics will use LangGraph Platform to build and manage Experience Agents. LangChain's LangGraph Platform allows Qualtrics to design, deploy, and manage complex generative AI agen
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