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Stock impact report

New Research Shows Consumers Pay the Price of Policy Abuse Epidemic As Retailers Worldwide Tighten Return and Refund Policies

Riskified Ltd. Class A Ordinary Shares (RSKD) 
Company Research Source: Business Wire
New research reveals the era of generous return and refund policies is over - 84% of merchants find abuse harder to detect, driven by new Dark Web “Robin Hoods” and GenAI NEW YORK--(BUSINESS WIRE)--Riskified (NYSE:RSKD), a leader in ecommerce fraud and risk intelligence, today published its “Returns, refunds & exchanges: Global insights and policy playbook 2024,” a thorough examination of returns and refunds operations at ecommerce enterprises worldwide and the impact of fraud and abuse on retailer policies. The study of seven major markets, including US, UK, France, DACH, Mexico, Brazil, and Australia / New Zealand, uncovered that returns, refunds, and exchanges constitute a staggering $394 billion expense for retailers, at least $28 billion of which is perceived to be impacted by fraud and abuse.Policy abuse, in which consumers knowingly exploit or manipulate a merchant’s terms and conditions for personal gain, includes behaviors such as ordering multiple sizes and colors with th Show less Read more
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