RingCentral Enhances Zendesk Integration to Streamline User Workflows and Personalize Customer Support
RingCentral, Inc. Class A (RNG)
Last ringcentral, inc. class a earnings: 2/10 04:05 pm
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Source: Business Wire
New features deliver deeper real-time data and context for seamless customer interactions BELMONT, Calif.--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced that it has enhanced its Zendesk integration with the launch of Zendesk Talk Partner Edition for RingEX™. This solution seamlessly embeds RingEX’s world-class voice capabilities and rich call data directly into the Zendesk customer support platform, empowering users with streamlined workflows and actionable insights that personalize customer interactions for an elevated support experience."RingCentral’s partnership and ongoing innovation with Zendesk propel our goal for delivering immersive agent experiences within the applications they use every day,” said Joe Fahrner, VP Small Business Growth, RingCentral. “With the launch of Zendesk Talk Partner Edition for RingEX, our joint customers benefit from enhanced tools for call h
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