Aragon Research Identifies Top Intelligent Contact Center Providers for SMBs in 2025 Report [Yahoo! Finance]
RingCentral, Inc. Class A (RNG)
Last ringcentral, inc. class a earnings: 2/10 04:05 pm
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Source: Yahoo! Finance
Center (ICC) for Small and Medium Businesses (SMB) , highlighting the market's rapid transformation driven by Generative AI and digital labor. Aragon Research "The contact center is undergoing a dramatic transformation, driven by the rapid adoption of Generative AI," said Jim Lundy , Aragon Research CEO and Founder. "SMBs must prioritize modernization and leverage AI-powered virtual agents to enhance customer experiences and streamline operations." The key findings of the Aragon Research Globe™ highlight a rapid transformation in the Intelligent Contact Center (ICC) market. The report underscores the emergence of digital workers, including agent assistants and customer assistants, powered by Generative AI. This technology is driving a new era of virtual agents, enabling SMBs to automate routine tasks and enhance customer experiences. Aragon analysts expect a significant majority of ICC providers to integrate third-party Large Language Models (LLMs), enabling new, conversatio
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RNG
Earnings
- 11/3/25 - Beat
RNG
Sec Filings
- 12/12/25 - Form 4
- 12/10/25 - Form 144
- 12/9/25 - Form ARS
- RNG's page on the SEC website