How Rocket Companies' first-ever CTO is deploying AI aimed at making home buying easier [Fortune]
Rocket Companies, Inc. Class A (RKT)
Company Research
Source: Fortune
It did most of that business without the stewardship of a chief technology officer. That changed in May, when Rocket Companies announced that Shawn Malhotra would become the company's first-ever CTO, joining from business services and news provider Thomson Reuters and with prior experience in software development at chip makers Intel and Qualcomm What lured Malhotra to the mortgage and personal finance markets was the potential to alleviate some of the tension that clients were feeling when looking to buy a home. He cites data showing more than 60% of Gen Z and millennial home buyers cried at least once during the process. “It felt like there was a real opportunity to improve the process,” says Malhotra. “What I've learned is that if you've got great talent, great technology and lots of data, you can actually solve these problems in a way that just wasn't possible many years ago.” He is focusing a lot of attention on investing in technologies, like artificial intelligence, tha
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