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Stock impact report

Acxiom Unveils Top 5 CX Trends for 2025, Highlighting the Power of Human Engagement in an AI-Driven World [Yahoo! Finance]

LiveRamp Holdings, Inc. (RAMP) 
Last liveramp holdings, inc. earnings: 2/5 04:05 pm Check Earnings Report
Company Research Source: Yahoo! Finance
CONWAY, Ark., November 21, 2024 BUSINESS WIRE Acxiom ® , the global leader in customer intelligence and marketing enablement, has released its highly anticipated annual customer experience (CX) trends report, A Human-Centric Approach to Customer Experience. "AI, automation, and other emerging technologies are changing marketing as we know it, but tech alone can't deliver the deep, personalized experiences customers crave," said Tate Olinghouse, Chief Client Officer at Acxiom. "Our findings reveal that technology should enhance—not replace—the human touch that builds lasting connections and sustainable growth for brands." Top 5 CX Trends Shaping 2025: Balancing Tech with Human Touch: While 77% of consumers appreciate AI-driven conveniences, they still seek real human interaction. Brands that skillfully integrate AI with personal touchpoints can boost customer satisfaction fourfold. The Power of Fandoms and Communities: With more than half (53%) of consumers seeking genuine con Show less Read more
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