EQ Bank measures and improves Customer Trust with Adoreboard AI [Yahoo! Finance]
Procter & Gamble Company (The) (PG)
Last procter & gamble company (the) earnings: 4/17 07:00 am
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Source: Yahoo! Finance
EQ Bank adopts AI platform for text and emotion analysis whilst eliminating manual analysis of survey comments. BELFAST, Northern Ireland July 2, 2024 /PRNewswire/ -- A new way to quantify and improve consumer trust by leveraging the latest innovations in artificial intelligence (AI) is being pioneered by EQ Bank, the digital platform of Equitable Bank, Canada's Challenger Bank™ and seventh largest bank by assets. EQ Bank receives thousands of feedback comments from customers, and extracting insights on how to improve digital customer experience was previously manual and time consuming. Adoreboard, the leading AI platform that aims to build trust for better customer retention, is being deployed to remove manual analysis and instantly predict what areas to focus on that will lead to the greatest improvement in customer trust. The platform uses AI to automatically detect the intensity of emotion expressed in each text comment to quantify drivers of trust. Developed by data scie
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PG
Earnings
- 4/19/24 - Beat
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Sec Filings
- 6/14/24 - Form S-8
- 6/12/24 - Form 4
- 6/12/24 - Form 4
- PG's page on the SEC website