7 stratégies clés pour répondre aux attentes de la prochaine génération [Finance et Investissement (Montreal) (French)]
Pegasystems Inc. (PEGA)
Last pegasystems inc. earnings: 4/29 04:05 pm
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pega.com/about/investors
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Source: Finance et Investissement
Les attentes de la nouvelle génération de clients en matière de relations et de personnalisation changent la donne. Pour demeurer compétitif, vous pouvez vous adapter en changeant votre approche, signale Investopedia, qui a repéré quelques stratégies pour réussir le virage dans le livre Build for change, d’Alan Trefler, fondateur et PDG de Pegasystems. L’auteur considère que l’évolution des attentes des clients est déjà en cours chez les représentants de la génération Y. Selon une étude, la majorité d’entre eux abandonnerait une marque après une seule interaction décevante avec le service client. Cette évolution s’accentuera avec les clients de la génération Z, nés à l’ère de l’instantanéité et des technologies mobiles, et qui peuvent rapidement compromettre votre réputation sur les réseaux sociaux si vous ne répondez pas à leurs normes. Voici quelques solutions à mettre en pratique pour répondre aux attentes de la prochaine vague de clients : Les Y et les Z veulent se sentir atti
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PEGA
News
- Pegasystems Inc. (NASDAQ: PEGA) had its price target lowered by analysts at Citigroup Inc. from $87.00 to $82.00. They now have a "buy" rating on the stock.MarketBeat
- Deskpro Lands $25 Million Investment to Meet Rising Demand for Enterprise Help Desk Solutions [Yahoo! Finance]Yahoo! Finance
- Pega Announces Quarterly Cash Dividend for Third Quarter of 2024Business Wire
- Pegasystems Inc. (NASDAQ: PEGA) had its "market perform" rating re-affirmed by analysts at JMP Securities.MarketBeat
- Pegasystems Inc. (NASDAQ: PEGA) had its "outperform" rating re-affirmed by analysts at Wedbush. They now have a $90.00 price target on the stock.MarketBeat
PEGA
Earnings
- 4/24/24 - Beat
PEGA
Sec Filings
- 6/24/24 - Form 8-K
- 6/18/24 - Form 4
- 6/13/24 - Form 4
- PEGA's page on the SEC website