Ontrak and MosaicVoice to improve healthcare delivery using AI voice tool [Yahoo! Finance]
Ontrak, Inc. (OTRK)
Company Research
Source: Yahoo! Finance
The collaboration is expected to create a more connected, patient-centric healthcare ecosystem with the integration of voice and AI technologies. MosaicVoice's AI technology provides real-time guidance, as well as conversation analysis, assisting care teams in maintaining meaningful and compliant patient interactions. This solution is designed to listen to conversations while also ensuring adherence to care protocols and guiding the existing care teams with prompts to improve patient engagement. The technology is capable of detecting patient sentiment, surface care opportunities, and offering immediate feedback to support care providers. Ontrak Health chief innovation officer Brianna Brennan said: “By partnering with MosaicVoice, we are combining the best in AI-driven engagement with our expertise in healthcare to deliver more effective and efficient care. “This collaboration promotes a scalable and elevated patient experience that is intended to improve health outcomes. In
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