EDF Teams with Accenture and Kraken Technologies to Accelerate Customer Transformation [Yahoo! Finance]
ORIGIN ENERGY UNSP/ADR (OGFGY)
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Source: Yahoo! Finance
LONDON, June 03, 2024 BUSINESS WIRE )--Accenture (NYSE:ACN) and Kraken Technologies are helping EDF's UK retail business accelerate the migration of customers to its new platform, enabling them to effectively manage their energy use and cost. EDF has migrated over five million meter points in the UK onto Kraken, the technology behind Octopus Energy. Kraken integrates electricity and gas customers and operating data using advanced analytics, AI and machine learning. "With Accenture and Kraken's support, we are reimagining a simpler, customer-centric business, so that our customers are equipped to make better energy choices," said Richard Hughes, Retail Energy Director, EDF in the UK. "This team's extensive technology and industry expertise advances our company's strategy of growing our base of energy-retail customers through digital transformation." Scott Tinkler, a senior managing director and global Utilities lead at Accenture, added "The leading utilities are laser-focused on
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