Quiq Raises $12.5 Million to Transform the Way Companies Engage with Customers
The ODP Corporation (ODP)
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BOZEMAN, Mont. (PRWEB) July 25, 2019 Quiq, a conversational engagement platform and business messaging solutions provider, announces that it has closed a $12.5 million Series B funding round, led by Foundry Group, with participation from Teamworthy Ventures and existing investors Venrock and Next Frontier Capital. Quiq works with over 120 clients including major brands like Overstock, Pier 1, Office Depot, and Men's Wearhouse to power digital commerce and service conversations. "This investment validates our vision that digital engagement channels, like messaging and chat, are the future of consumer communications and that asynchronous messaging will be the foundation of the next generation enterprise contact center," said Mike Myer, founder and CEO of Quiq. "Quiq is the only open platform that seamlessly combines human agents, native bots, and third-party bots across multiple digital channels. Quiq's clients are seeing ROI of 5X or more, while simultaneously achieving improved cust
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