High Bills and Low Brand Trust Propel Texas Consumers to Reevaluate Their Retail Electric Providers [Yahoo! Finance]
NRG Energy, Inc. (NRG)
Last nrg energy, inc. earnings: 11/7 07:06 am
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Source: Yahoo! Finance
The study also found that Texas REP Brand Trust has declined to a record low, with pricing concerns being a major factor. Customers who plan to switch providers have higher average monthly bills ($303) compared to those who don't plan to switch ($212). The study suggests that providers who offer ongoing value, great service, and cost-saving measures can improve customer loyalty and retention. Six providers were named as the 2024 Most Trusted Brands among Texas REPs, with Energy Texas leading the pack. Escalent recognizes six retail electric providers (REPs) as 2024 Most Trusted Brands among Texas REPs for their commitment to outstanding customer service and helping customers save Suzanne Haggerty 2024 Most Trusted Brands among Texas REPs LIVONIA, Mich., Nov. 19, 2024 (GLOBE NEWSWIRE) -- More than half of Texas retail electric provider customers have indicated they plan to shop for a new REP in the next year. Savings is the key motivator, overriding all other shopping triggers.
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NRG
Earnings
- 11/8/24 - Beat
NRG
Sec Filings
- 12/17/24 - Form 4
- 11/21/24 - Form SCHEDULE
- 11/15/24 - Form 4
- NRG's page on the SEC website