CORRECTED-UPDATE 1-South Africa's MultiChoice looks to lay off more than 2,000 workers [Reuters]
NASPERS LTD S/ADR (NPSNY)
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Source: Reuters
Naspers' pay-tv arm MultiChoice looks to lay off more than 2,000 workers - Reuters 3 Min Read JOHANNESBURG (Reuters) - Naspers’ pay-television business MultiChoice Group is planning to lay off more than 2,000 workers in South Africa in a shake-up of its customer care service, the company said on Friday. MultiChoice, which competes with Netflix in online streaming via Showmax, said in a statement it is launching a consultation process to cut 2,194 positions in MultiChoice South Africa’s customer care call centers and walk-in centers. “This has not been an easy decision to make but, in a business driven by advancing technologies, we must continue to drive efficiencies yet be agile enough to adapt to evolving customer needs,” MultiChoice Group Chief Executive Calvo Mawela said. “We must act decisively to align to the change in customer behavior and competition from over-the-top services,” he added, referring to video services that stream directly over the internet. “If we don’t repositio
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