IT Infrastructure Firm Catering to Prominent U.S. Blue Chip Companies Selects ServiceNow-Centric CCaaS Solution to Revolutionize CX and EX [Yahoo! Finance]
ServiceNow, Inc. (NOW)
Last servicenow, inc. earnings: 4/29 04:10 pm
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US:NYSE Investor Relations:
servicenow.com/company/investor-relations.html
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Source: Yahoo! Finance
its selection by a leading provider of IT infrastructure solutions, including hybrid IT, colocation, cloud, and connectivity services. Supporting thousands of U.S. blue chip customers, the decision to replace its existing cloud contact center solution came in response to the organization's desire to better complement its use of ServiceNow's IT Service Management (ITSM) and Customer Service Management (CSM) products to optimize processes, simplify the agent workspace, reduce customer churn, and improve operational insights. The deployment is expected to deliver immediate annual operational cost savings of $500K while eliminating over 1,100 man-hours in manual tasks. "Enterprises are eager to adopt solutions designed to enhance the platforms they already leverage without introducing duplicative features or yet another system to integrate and manage," explains Guillaume Seynhaeve , VP of Alliances at 3CLogic. "Our ongoing strategic partnership and collaboration with ServiceNow is all
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NOW
Earnings
- 4/24/24 - Beat
NOW
Sec Filings
- 6/7/24 - Form 4
- 6/5/24 - Form 144/A
- 6/5/24 - Form 144
- NOW's page on the SEC website