7 questions for ServiceNow's Bill McDermott, who runs a $195 billion company and sleeps only 5 hours a night [Fortune]
ServiceNow, Inc. (NOW)
Last servicenow, inc. earnings: 4/29 04:10 pm
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Source: Fortune
“In the first hundred days I was here, I travelled the whole world. The whole world. I met every single person that works for this company in person, and shook their hand.” Handshake intensity is a thing, in McDermott's world. The first handshake is incredibly important, he says. It's part of his mindset, especially for dealing with clients. He advises sales people, upon entering a room with a prospective client, to “find the decision-maker and shake his hand, but be the last one to let go.” He spoke to Fortune recently in a penthouse suite at the Four Seasons hotel in London, during a business trip to meet clients. “Yes, it does.” “It's not a perfunctory exercise to greet somebody. It's not a perfunctory exercise to shake somebody's hand. They have to know you're in the room and you have to let them know that you care,” he says. “So just to shake hands as if it's just some standard thing to do is not enough.” (So, was my handshake any good? “You were fine. I wasn't jud
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