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Stock impact report

NICE Reports 80% YOY Increase in Digital Interactions for Retailers Over Black Friday and Cyber Monday Shopping Weekend

NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE) 
Last nice ltd - american depositary shares each representing one ordinary share earnings: 2/13 05:35 am Check Earnings Report
US:NASDAQ Investor Relations: nice.com/investor-relations
Company Research Source: Business Wire
NICE CXone MPower empowers retailers around the world to deliver superior, automated service during peak holiday traffic HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that its CXone MPower AI hyper platform managed a record number of automated customer interactions during the Black Friday and Cyber Monday holiday weekend, as businesses worldwide leaned into automation to meet soaring shopper demands. In addition to the 80% total increase in year-over-year digital interactions for the holiday weekend, NICE reported single-day year-over-year (YOY) spikes of digital interactions during the weekend of 143% and 120%.The surge in automated digital engagement reinforces the need for businesses to leverage the latest automation technology to seamlessly navigate peak holiday shopping traffic while exceeding customer expectations. NICE CXone Mpower equips businesses to design, build, and automate workflows, agents, and knowledge management, enabling unparalleled efficie Show less Read more
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