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0 0 0 0 0.0038502498566397 0.00237568608175638 0.00133803009202373 0.000109226946287705
Stock impact report

Great Southern Bank Reduced Customer Wait Times With NICE CXone Mpower

NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE) 
Last nice ltd - american depositary shares each representing one ordinary share earnings: 2/13 05:35 am Check Earnings Report
US:NASDAQ Investor Relations: nice.com/investor-relations
Company Research Source: Business Wire
Great Southern Bank, with NICE and implementation partner Optus, is driving next-gen customer service automation HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that Australia’s Great Southern Bank has further expanded with CXone Mpower, the industry’s ultimate AI hyper platform, to achieve complete end-to-end automation and set a new standard for customer service efficiency in banking. One of Australia’s largest customer-owned banks, Great Southern Bank provides a wide range of financial services, including everyday accounts, credit cards, home loans, personal loans, and insurance. Guided by its mission to put customers first, the bank is using CXone Mpower to transition from traditional inbound service models to proactive, AI-powered customer engagement.With CXone Mpower, Great Southern Bank has enhanced customer interactions across multiple channels, including email and live chat, while unlocking powerful analytics and reporting capabilities. These innovation Show less Read more
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