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0 0 0.00180861558697788 0.00180861558697788 5.48065329386764E-05 0.000274032664693538 0.000438452263509723 -0.00422010303628198
Stock impact report

Fulton Bank Revolutionizes Financial Services Interactions with NICE CXone Mpower Copilot and Autopilot

NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE) 
Last nice ltd - american depositary shares each representing one ordinary share earnings: 2/13 05:35 am Check Earnings Report
US:NASDAQ Investor Relations: nice.com/investor-relations
Company Research Source: Business Wire
Fulton Bank improves CX automation and agent augmentation with NICE’s award-winning technology HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that Fulton Bank, a financial service holding company, is taking the next step in its digital transformation by selecting NICE’s Enlighten-powered agent assist and self-service solutions. Fulton Bank selected CXone Mpower Copilot, CXone Mpower Autopilot, and the enhanced knowledge management solution CXone Mpower Expert, to transform its digital self-service capabilities and level up agent augmentation with generative AI. With NICE’s innovation, Fulton Bank will improve efficiencies for employees and members with a consolidated knowledge base as part of the CXone Mpower platform that will increase customer satisfaction with faster resolutions.Powered by Fulton Bank’s knowledge base to provide a single source of truth, Autopilot will help members use self-service in an omnichannel experience. To further improve the agent e Show less Read more
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