NICE Expands CXone Mpower – The Ultimate AI Hyper Platform for Customer Service Automation
NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE)
Last nice ltd - american depositary shares each representing one ordinary share earnings: 2/13 05:35 am
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Source: Business Wire
CXone Mpower revolutionizes AI for customer service on a unified hyper platform, enabling enterprises to design, build and operate automation for workflows, agents and knowledge at scale and precision HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today launched the next generation of CXone Mpower. CXone Mpower adds numerous advanced services to the already market leading CXone architecture that are foundational for delivering full-scale customer service automation. These new architectural services enable seamless integration of workflows between front, mid, and back office, orchestration of AI and human agents as one, and consolidation of customer service knowledge, AI models, and integrations. CXone Mpower delivers a step change in customer service automation, transforming traditional interactions to be predictive, proactive, and automated.60% of all businesses and 80% of large businesses plan to adopt labor-replacing automation over the next 12 months, according to a recent
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- Certified Languages International Personalizes Customer Service with CXone Mpower [Yahoo! Finance]Yahoo! Finance
- Certified Languages International Personalizes Customer Service with CXone MpowerBusiness Wire
- NICE Reports 400% Increase in CXone Mpower Autopilot Interactions in 2024 as AI Agents Power Future of Customer Service [Yahoo! Finance]Yahoo! Finance
- NICE Reports 400% Increase in CXone Mpower Autopilot Interactions in 2024 as AI Agents Power Future of Customer ServiceBusiness Wire
- Payoneer appoints Barak Eilam to its Board of Directors [Yahoo! Finance]Yahoo! Finance
NICE
Earnings
- 2/20/25 - Beat
NICE
Sec Filings
- 3/7/25 - Form 6-K
- 3/3/25 - Form 144
- 2/25/25 - Form 144
- NICE's page on the SEC website