Banco PAN Revolutionizes CX with NICE CXone
NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE)
Last nice ltd - american depositary shares each representing one ordinary share earnings: 2/13 05:35 am
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Source: Business Wire
CXone provides a unified platform for CRM integration, Quality Management, and Interaction Analytics HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that Banco PAN, a complete digital banking and consumer platform in Brazil, has found significant improvements moving from the incumbent, on-premises solution to NICE CXone, the industry-leading cloud-native CX platform. Serving over 30 million customers and handling over one million monthly interactions across voice and digital channels, the bank uses the CXone platform’s Quality Management, Interaction Analytics, and Workforce Management solutions to empower agents, create a seamless customer experience, and decrease operational costs.Banco PAN implemented CXone to overhaul operations with technology to support future growth and to digitally revolutionize the customer experience. Banco PAN can now quickly identify operational issues affecting account holders and optimize operations with much greater ease. Banco PA
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NICE
News
- Are Concerns Relating to NICE Ltd. (NICE) Overblown? [Yahoo! Finance]Yahoo! Finance
- NICE Actimize Wins 2024 FTF News Technology Innovation Award for Best Operational Risk Management SolutionBusiness Wire
- NICE Actimize Launches AI-Powered Fraud Investigations Solution to Mitigate Losses and Maximize EfficienciesBusiness Wire
- Boon Rawd Supply Chain Moves to the Cloud with NICE CXoneBusiness Wire
- NICE Ltd (NICE) Fell With Overall Industry Weakness [Yahoo! Finance]Yahoo! Finance
NICE
Earnings
- 8/15/24 - Beat
NICE
Sec Filings
- 9/5/24 - Form 6-K
- 8/15/24 - Form 6-K
- 8/15/24 - Form 6-K
- NICE's page on the SEC website