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Stock impact report

Banco PAN Revolutionizes CX with NICE CXone

NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE) 
Last nice ltd - american depositary shares each representing one ordinary share earnings: 2/13 05:35 am Check Earnings Report
US:NASDAQ Investor Relations: nice.com/investor-relations
Company Research Source: Business Wire
CXone provides a unified platform for CRM integration, Quality Management, and Interaction Analytics HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that Banco PAN, a complete digital banking and consumer platform in Brazil, has found significant improvements moving from the incumbent, on-premises solution to NICE CXone, the industry-leading cloud-native CX platform. Serving over 30 million customers and handling over one million monthly interactions across voice and digital channels, the bank uses the CXone platform’s Quality Management, Interaction Analytics, and Workforce Management solutions to empower agents, create a seamless customer experience, and decrease operational costs.Banco PAN implemented CXone to overhaul operations with technology to support future growth and to digitally revolutionize the customer experience. Banco PAN can now quickly identify operational issues affecting account holders and optimize operations with much greater ease. Banco PA Show less Read more
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