NICE Research Study Finds 91% of Contact Center IT Staff Consider Compliance Software Investments a Priority
NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE)
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Source: Business Wire
Research indicates that solutions comprising analytics and automation empower contact center employees to better ensure compliance HOBOKEN, N.J.--(BUSINESS WIRE)-- NICE (Nasdaq: NICE) today announced the results of a new research study which found that 91% of respondents believe increasing contact center compliance software investment should be considered a priority in the next year. 83% of contact center professionals also said their organization’s efforts towards customer privacy and private data safety need to be improved. NICE's survey, which focused on identifying the challenges of IT and Compliance professionals, brought to light that 97% of those surveyed have at least one concern when it comes to their organization's ability to meet today’s compliance requirements. These concerns ranged from the introduction of new regulations and growing threat of cyber-attacks to the increasing complexi
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NICE
Earnings
- 11/14/24 - Beat
NICE
Sec Filings
- 11/15/24 - Form 144
- 11/15/24 - Form 144
- 11/15/24 - Form 144
- NICE's page on the SEC website