Independent Research Firm Finds 80 Percent of Business Leaders Consider Robotic Process Automation Important to Improving Customer Service Excellence
NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE)
Last nice ltd - american depositary shares each representing one ordinary share earnings: 2/13 05:35 am
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Source: Business Wire
Robotic Process Automation exceeded respondents' expectations in improved data quality, compliance and productivity HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced insights from a new commissioned research study conducted by Forrester Consulting that shows the connection between improved customer service and Robotic Process Automation (RPA). The research findings indicated that 80 percent of business leaders surveyed felt RPA is important in making customer service teams more efficient. RPA is not only a key component of a broader digital transformation, but 88 percent of respondents also consider it a cost mitigation strategy, while 72 percent reported looking at RPA as an enabler of customer self-service in emerging channels. These findings testify to the strategic importance of embracing technologies, such as NICE Robotic Process Automation and NEVA (NICE Employee Virtual Attendant), that drive true and full digital transformations for enterprises while empow
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News
- NICE Ltd. (NASDAQ: NICE) had its "hold" rating re-affirmed by analysts at Jefferies Financial Group Inc.. They now have a $200.00 price target on the stock, down previously from $215.00.MarketBeat
- Illinois' McHenry County State's Attorney's Office Embraces Digital Transformation with NICE Justice AI-Powered Evidence Management [Yahoo! Finance]Yahoo! Finance
- Illinois’ McHenry County State’s Attorney’s Office Embraces Digital Transformation with NICE Justice AI-Powered Evidence ManagementBusiness Wire
- Calcasieu Parish District Attorney's Office Selects NICE Justice to Safeguard and Streamline Digital Evidence Management [Yahoo! Finance]Yahoo! Finance
- Calcasieu Parish District Attorney’s Office Selects NICE Justice to Safeguard and Streamline Digital Evidence ManagementBusiness Wire
NICE
Earnings
- 11/14/24 - Beat
NICE
Sec Filings
- 12/16/24 - Form 144
- 12/12/24 - Form 144
- 12/9/24 - Form 144
- NICE's page on the SEC website