NICE Accelerates Dramatic Shift of Tens of Thousands of Agents to Work From Home for Both New and Existing Customers, at a Record Pace
NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE)
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Source: Business Wire
CXone cloud platform seamlessly transitions agents to work from home in hours simultaneously supporting significant spikes in volume HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it has enabled the successful transition of tens of thousands of contact center agents to work from home within hours, for organizations of all sizes and verticals. In the last few weeks CXone customers have been rapidly transitioning to large scale work from home operations in response to the recent COVID-19 outbreak, ensuring the safety of employees while providing service continuity to customers. Those enterprises were able to maintain fully operational customer services including both self-service and digital channels while moving quickly to transition their agents to work from home.This past Monday, March 16th, NICE launched CXone@home, a cloud native offering designed to enable contact centers that are not using CXone to respond to COVID-19 and transition their workforce to
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NICE
Earnings
- 11/14/24 - Beat
NICE
Sec Filings
- 11/15/24 - Form 144
- 11/15/24 - Form 144
- 11/15/24 - Form 144
- NICE's page on the SEC website