NICE Accelerates Dramatic Shift of Tens of Thousands of Agents to Work From Home for Both New and Existing Customers, at a Record Pace
NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE)
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Source: Business Wire
CXone cloud platform seamlessly transitions agents to work from home in hours simultaneously supporting significant spikes in volume HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it has enabled the successful transition of tens of thousands of contact center agents to work from home within hours, for organizations of all sizes and verticals. In the last few weeks CXone customers have been rapidly transitioning to large scale work from home operations in response to the recent COVID-19 outbreak, ensuring the safety of employees while providing service continuity to customers. Those enterprises were able to maintain fully operational customer services including both self-service and digital channels while moving quickly to transition their agents to work from home.This past Monday, March 16th, NICE launched CXone@home, a cloud native offering designed to enable contact centers that are not using CXone to respond to COVID-19 and transition their workforce to
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News
- NICE Reports 24% Year-Over-Year Cloud Revenue Growth, Exceeding High End of Guidance for Both Total Revenue and EPSBusiness Wire
- NICE Ltd. (NASDAQ: NICE) had its price target raised by analysts at Citigroup Inc. from $330.00 to $334.00. They now have a "buy" rating on the stock.MarketBeat
- Is NICE Ltd. (NICE:Nasdaq) Overvalued? Or Is It Worth Buying Now?PR Newswire
- NICE Actimize Positioned as Category Leader in Chartis Research Communications Surveillance 2024 Vendor Landscape ReportBusiness Wire
- NICE Provides Webcast and Dial-in Details for its Third Quarter 2024 Results TeleconferenceBusiness Wire
NICE
Earnings
- 11/14/24 - Beat
NICE
Sec Filings
- 11/14/24 - Form 6-K
- 11/12/24 - Form SC
- 11/6/24 - Form 6-K
- NICE's page on the SEC website