Manulife Leads the Charge in Generative AI Innovations: Enhancing Productivity and Elevating Customer Experience [Yahoo! Finance Canada]
Manulife Financial Corporation (MFC)
Last manulife financial corporation earnings: 2/12 05:00 pm
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Source: Yahoo! Finance Canada
Investor Day , Manulife today announced a significant leap in implementing its Generative Artificial Intelligence (GenAI) to transform business processes and elevate customer service with new capabilities across Asia , including the integration of GenAI with the agent experience in Singapore With the integration of capabilities and tools ranging from optimized contact centre technology, a Sales Agent Enablement tool, and leveraging GenAI for underwriting, Manulife is placed at the forefront of GenAI adoption within the insurance industry. "GenAI is accelerating our transformation, driving growth, and highlighting innovative opportunities to drive efficiency across our organization," said Karen Leggett , Global Chief Marketing Officer, Manulife. "Our market-leading progress in deploying and scaling multiple global use cases are resulting in deeper customer engagement and satisfaction. The significant investments we've made in cloud, data capabilities, and talent are enabling our sp
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MFC
Earnings
- 11/6/24 - Beat
MFC
Sec Filings
- 12/5/24 - Form 6-K
- 12/4/24 - Form 6-K
- 11/21/24 - Form 6-K
- MFC's page on the SEC website