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Rising Cost-of-Living Pressures Make Return Policies Crucial for Retail Success, Reveals Manhattan Associates Study

Manhattan Associates, Inc. (MANH) 
Last manhattan associates, inc. earnings: 4/21 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: ir.manh.com
Company Research Source: PR Newswire
SYDNEY, Sept. 17, 2024 /PRNewswire/ -- As cost-of-living pressures mount and the post-End of Financial Year (EOFY) period settles in, the Australian retail landscape is being reshaped by a critical factor: return policies. New research from Manhattan Associates Inc. (NASDAQ: MANH) reveals that Australian consumers are increasingly cautious with their purchases and more likely to return items, making flexible and customer-friendly return options essential. The study showed that 72% of respondents are now more inclined to return products due to financial pressures, underscoring a shift towards more discerning purchasing behaviour."Australian consumers are more selective than ever," said Raghav Sibal, Managing Director, Australia & New Zealand for Manhattan Associates. "With tighter budgets and the financial reassessment following the EOFY, they are less inclined to keep items that do not meet their expectations, making a retailer's return policy a critical factor in their purchasing dec Show less Read more
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