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0 -0.00045918953047866 -0.00185315774800334 -0.000606786165275439 1.63996260885103E-05 0.00277481673417847 0.00844580743559043 0.0214999098020565
Stock impact report

Army & Air Force Exchange Service Uses Manhattan's New GenAI Chatbot to Elevate Their Customer Service [Yahoo! Finance]

Manhattan Associates, Inc. (MANH) 
Last manhattan associates, inc. earnings: 4/21 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: ir.manh.com
Company Research Source: Yahoo! Finance
Service (a.k.a., Exchange) has successfully deployed Manhattan Active ® Maven to provide its customers with faster, more personalized and more accurate service. A leading retailer in the U.S., Exchange is leveraging Manhattan's cutting-edge GenAI-powered chatbot to better serve American soldiers, airmen, guardians and their families. Since 2019, Exchange has used Manhattan Active ® Omni to provide shoppers with best-in-class order fulfillment. Leveraging the power of GenAI, Manhattan Active Maven includes a customer service chatbot for end-customers, as well as contact center agent capabilities that uniquely harness the rich commerce functions and comprehensive customer data embedded in Manhattan Active Omni. This enables it to handle a broader range of customer inquiries directly, including complex requests such a shipping status, order changes, cancellations, returns and exchanges. Additionally, Manhattan Active Maven automates and streamlines manual customer service tasks, such a Show less Read more
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