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Stock impact report

UK Retail Banking Competitor Benchmarking Report 2024: Financial Performance of the Top 15 Banks - Lloyds Banking Group Remains the Leading Provider [Yahoo! Finance]

Lloyds Banking Group Plc American Depositary Shares (LYG) 
US:NYSE Investor Relations: lloydsbankinggroup.com/investors
Company Research Source: Yahoo! Finance
This report discusses the financial performance of the top 15 banks in the UK, looking at market shares for key retail banking products as well as underlying financial ratios. It analyzes the makeup of banks' customer bases as well as how successful banks are at cross-selling and upselling products to these customers. Net Promoter Score and customers' likelihood of using their main bank to achieve financial goals are also considered when establishing the strength of relationships banks have with their customers. In addition, the report compares customer satisfaction across a range of digital and overall metrics to determine where players must improve. These findings form the basis of the actionable steps section, which provides analysis of the successes and failures of each provider covered in the report, as well as advice on how to address any failings. Lloyds Banking Group remains the leading provider by market share across the main retail banking products, although new challen Show less Read more
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