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Stock impact report

Lloyds Bank accused of swamping car finance lawyers with truckloads of post [Yahoo! Finance]

Lloyds Banking Group Plc American Depositary Shares (LYG) 
US:NYSE Investor Relations: lloydsbankinggroup.com/investors
Company Research Source: Yahoo! Finance
Courmacs Legal claimed it was receiving “tens of thousands” of legal letters every day from the bank's finance arm, Black Horse, which other lenders instead send electronically. Darren Smith, the managing director of Courmacs Legal, said: “We receive cages of post. We've gone from having the conventional post van that arrives at your house to a large transit van. “We now get our post delivered by a truck from the Post Office because they are trying to swamp us out with post.” Courmacs Legal said it received about 200,000 letters from Black Horse last week, which the law firm estimated cost £250,000 in postage, envelope, printing and legal costs. Lenders are required to send acknowledgements in response to each complaint from drivers seeking compensation on car finance deals involving hidden commission fees . However, Mr Smith said most responded over email, rather than post. Mr Smith said Black Horse's mail dumps were “clearly a tactic” to deter its lawyers from taking on n Show less Read more
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