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Stock impact report

Would you tip a retail worker? 69% of shoppers in a survey said yes. [USA TODAY]

Lightspeed Commerce Inc. Subordinate Voting Shares (LSPD) 
Company Research Source: USA TODAY
In a study by Lightspeed Commerce, 69% of shoppers say they're willing to tip their retail workers to get better service during holiday shopping. That number goes up to 89% for Gen Z'ers. Additionally, 48% of shoppers are open to tipping 10% or more for exceptional service. In data from a follow-up survey among more than 500 U.S. retail workers provided exclusively to USA TODAY, over a quarter of retail workers (27%) "want" to receive tips during the holiday season, with an additional 11% saying they actively "expect" them. Half of those respondents (50%) anticipate tips in the range of 5% to 10% per customer, while 18% expect tips between 11% to 20%. Forty-six percent of the retail workers said the possibility of receiving tips positively influences the level of service they provide. Earn rewards on your spending: Best credit cards for shopping When did retail tipping become a thing? Tipping in the hospitality sector and counter-service tipping has been a hot topic since Show less Read more
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