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Stock impact report

Project Management Institute shifts 88% of phone and email conversations to messaging with LivePerson AI [Yahoo! Finance]

LivePerson, Inc. (LPSN) 
Last liveperson, inc. earnings: 2/13 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: liveperson.com/company/ir
Company Research Source: Yahoo! Finance
NEW YORK Nov. 19, 2024 /PRNewswire/ -- Project Management Institute (PMI), the world's leading authority in project management, has transformed its customer support model in collaboration with LivePerson (NASDAQ: LPSN), the enterprise leader in digital-first customer conversations. Powered by LivePerson's Conversational Cloud® platform, PMI's shift to AI, automation, and digital-first channels has enabled faster, more convenient support for millions of customers. Founded in 1969, PMI is best known for its gold standard project management certifications, with over 1.7 million active certification holders around the world. The PMI team selected LivePerson with the goals of expanding support options to the channels its customers prefer, achieving meaningful outcomes from AI and automation, and upskilling its workforce to maximize its agents' skills. PMI chose LivePerson's Conversational Cloud® platform for its industry-leading capabilities for the enterprise, including: Digital me Show less Read more
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